Knoxville-based and East Tennessee-based businesses, unlike other business communities in the country, are struggling to find clear pathways to understanding the various federal relief programs. Small business owners and entrepreneurs have sporadic access to vetted and researched information. More alarmingly, larger small businesses having mature relationships with legal, financing, and banking service professionals, still find themselves being misinformed and misled — not every professional is up to date on the CARES Act and the continual guidance that is released, almost on a daily and or weekly basis.